Terms and Conditions

Introduction

These Terms and Conditions govern your use of our website. By accessing or using our site, you agree to comply with and be bound by these terms.

Privacy

We respect your privacy. Our Privacy Policy explains how we collect and use your data. By using our site, you consent to our Privacy Policy.

Personal Information

We collect personal information such as your name, email address, phone number, postal code, GPS location, and demographic details as part of the registration process. We also gather information about your site interactions.

Eligibility

Our services are available to select regions in India. Users must be legally competent to contract as per the Indian Contract Act, 1872. Minors (under 18 years but at least 13 years old) may use the site under the supervision of a parent or legal guardian who agrees to be bound by these terms.

License & Site Access

We grant you a limited license to access and make personal use of this site. You may not download, modify, or use the site or its content for commercial purposes without our express written consent.

Account & Registration Obligations

Users must register and maintain accurate account information for order placements. By registering, you agree to receive promotional communications, which you can opt-out of via "My Account" or customer service.

Pricing

Products are sold at MRP unless otherwise specified. Prices at the time of ordering apply at delivery. We do not adjust prices for daily fluctuations in commodity and fresh food items.

Cancellation

Customers can cancel orders up to the cut-off time by contacting customer service. Payments made will be credited back to your account. We reserve the right to cancel orders suspected of fraud or violations of our terms.

Returns & Refunds

We offer a "no questions asked" return policy. If you are dissatisfied with the quality or freshness of a product, you can return it at delivery, and we will issue a credit note to your account.

Delivery & Shipping

  • Orders are delivered based on the chosen option.
  • 24/7 ordering is available via our website. Deliveries occur from 6:00 AM to 2:00 PM for same-day delivery.

User Agreement

By using our site, you agree:

  1. To provide accurate information and update it as necessary.
  2. To use the site for lawful purposes only.
  3. To maintain the confidentiality of your account information.
  4. To ensure your delivery address is accurate.
  5. To review product descriptions before ordering.

Prohibited Activities

You may not use the site for:

  1. Posting offensive, unlawful, or objectionable content.
  2. Conducting activities that result in civil or criminal liability.
  3. Unauthorized access to other computer systems.
  4. Interfering with others' use of the site.
  5. Breaching applicable laws.
  6. Disrupting networks or sites connected to the site.
  7. Copying materials protected by copyright without permission.

Colors

We strive to display product colors accurately, but actual colors may vary due to monitor settings.

Modification of Terms

We may update these Terms & Conditions without notice. Continued use of the site constitutes acceptance of the updated terms. If you disagree, please discontinue using the site.

Governing Law

These terms are governed by Indian law. Disputes will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with jurisdiction in Nagpur.

Reviews and Feedback

All reviews, comments, and feedback submitted to the site become our property. We may use them without restriction or compensation to you. You agree not to submit unlawful, offensive, or infringing content.

Intellectual Property

All content on the site, including text, graphics, logos, and software, is our property or licensed to us. Unauthorized use of the content is prohibited.

Indemnity

You agree to indemnify us against any claims, damages, or expenses arising from your use of the site or breach of these terms.

Termination

We may terminate your access to the site at any time without notice. You must destroy all materials obtained from the site upon termination.

For further assistance or queries, please contact us. info@elitefrutto.com